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If you’re interested in learning more about Customer Service Training contact Maureen Sweeney at 1-800-752-5121 or

Customer Service Training

Improve customer satisfaction by guaranteeing you or your employees are properly trained in customer service practices. Through Education Interface (EI), online learners have the ability to acquire customer service skills that will set your employees, and organization as a whole, apart from leading competition. Complete these courses with world-class service qualities that will boost your customer service department.

Education Interface offers 6 courses that provide a standardized training curriculum in topics such as Communication and Listening Skills, Maintaining a Positive Service Attitude, and Dealing With Difficult Customers.

Help Your Team Succeed with Exceptional Customer Service

Customer service skills don’t always come naturally. Learn quality skills that will keep your customers, patients, or clients happy and exceed standard expectations with a little help from EI. If you’d like to get more information about our online Customer Service Training program, click here to contact an EI representative or call us at 1-800-752-5121.

EI is constantly updating its learning programs to ensure the best, most recent content is provided to its eager students.Learn More
Access the Customer Service Training programs from just about anywhere with our web-based testing and evaluations.Learn More
Transitioning to a new learning platform has never been easier. System integration and support services available.Learn More
Guarantee productivity with comprehensive reporting tools. Monitor student progression through the material.Learn More

Other Course Groups

Education Interface’s Nursing & CNA Training program offers over 20 nursing seminars including Long Term Care in Nursing Homes, End of Life Issues, Infection Control, and many more. With customizable reporting tools, surveys, and add-ons, El allows you to track student performance and optimize the education process throughout each course. Continuing education credits are also offered for health field professionals or nursing home staff through the EI system. Do you want to learn more about our Nursing & CNA Training or Continuing Education programs? Click here to learn more…
EI makes education easy with web-enabled learning programs for convenient, 24 hour training. Are you trying to get your CPR certification? Education Interface is the place to do it. Acquire First Aid skills that allow you the ability to save lives with minimal medical equipment. With Education Interface, you can achieve the 3 key goals of First Aid: to preserve life, prevent further harm, and promote recovery. Do you want to learn more about Education Interface’s First Aid Training program? Click here to learn more…
The Education Interface Health & Safety Compliance program allows students to develop the skills you or your employees need to stay compliant with OSHA requirements. EI offers 17 Health and Safety compliance courses such as Hazardous Communications, TB Prevention, Resident Abuse, and many more to ensure HIPAA compliance. Are you required to get a HIPAA Certification? Upon signup, we’ll guide you through the process of receiving the latest HIPAA training so you can walk away a certified professional. EI’s Health & Safety Compliance program also covers Blood Borne Pathogens, Fire Safety, TB Prevention, and more. If you’d like more information, check us out. Click here to learn more…
The Education Interface Dietary Training Advantage program has the ability to communicate safe food handling practices and dietary guidelines to users. This course covers the critical elements of food services such as taking temperatures, food illnesses, food allergies, and many more. The 17 courses available at EI offer the perfect solution for convenient staff training for your industry whether it’s a school cafeteria, restaurant, nursing home, or hospital. Ensure your staff is using the correct procedures in the kitchen and around your facility.Click here to learn more…
Education Interface offers constant and convenient employee training for across the board employee instruction in safety training and standard safety procedures. The EI Safety Interface program is the perfect solution for on the job safety hazards and repeat cases of injuries due to occupational risks. Don’t risk a lawsuit or worse, your life. Get educated on workplace safety compliance. With Education Interface, learning is just a few clicks away. Click here to learn more …
A huge selection of Continuing Education courses is available through EI to keep your staff up-to-date on the latest protocols and industry regulations. A wide range of training seminars such as Resident Safety, Preventing Falls, Continuous Quality Improvement in LTC, and many more are available to EI users. Keeping up with trade demands and changes are crucial in maintaining a compliant workforce. Continued Education courses are the perfect solution for quality control in any industry. Click here to learn more …
  • Communication and Listening Skills
  • Positive Service Attitude
  • Dealing with Difficult Customers
  • World Class Service
  • Customer Service Stress Relief

Click here for a full course listing…

Hear what our customers say about us!

“EI enhances new hire orientation by allowing you to select courses, add variety to the presentation of materials, and the interaction holds their interest and increases retention of the information; also introduces new associates to the EI program so they can complete courses on their own in the future.”
Judy Brewer, First Community Village